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Frequently Asked Questions

Is SupportGroups.com Free?

YES! This site is free to join and free to participate.

How do I Join SupportGroups.com?

Joining is really easy. Click here to begin the registration process. The whole process just takes a few minutes and then you are ready to go.

How do I Join a Support Group?

Go to our Support Groups Page. Click on the "Join" link for any Support Group you would like to join.

How do I Create a New Support Group Post?

After you log in and join a Support Group you can click here to create a new Support Group topic. You can also go to a Support Group which will have a link on the top right of the page to create a new post for that Support Group.

How do I Create a New Journal to Share My Story?

After you log in and join a Support Group you can click here to create a new Journal. You can also go to a Support Group which will have a link on the top right of the page to create a new Journal for that Support Group.

How do I Create a New Support Tip?

After you log in and join a Support Group you can click here to create a new Support Tip. You can also go to a Support Group which will have a link on the top right of the page to create a new Support Tip for that Support Group.

How Can I Update My Profile?

The Profile Page is a place where you can share some more information about yourself to the support group community. If you have already registered then just follow the steps below:

  • Log In
  • Click on My Profile which is found on the upper left side of the site.
  • Click on the Edit Button.
  • Fill in or edit any of the fields and click save.

How Do I Upload an Image to my Profile?

Your Profile Image will be seen throughout the site when you post in a forum, create a journal etc. Follow the steps below.

  • Log In
  • Click on My Account which is found on the upper left side of the site.
  • Click on the Edit Button.
  • Scroll down to the Picture Box and click on Choose File. Maximum dimensions are 100x100px and the maximum size is 30 kB.
  • Choose and Image from your computer.
  • Scroll down and click Save

What do I do if I forgot my password?

  • Click on Request New Password
  • Enter your username or email address
  • Click on E-mail new password and then check your mail for the new information.

 

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The information provided on SupportGroups.com is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her health professional. This information and interaction provided on this site is solely for informational and educational purposes and does not constitute the practice of medicine. Information on this site does not replace the advice of your physician or other health care provider. Neither the owners or employees of SupportGroups.com nor the author(s) of site content take responsibility for any possible consequences from any treatment, procedure, exercise, dietary modification, application of medication or any other action which results from reading this site. Always speak with your primary health care provider before engaging in any form of self treatment. Please see our Legal Statement for further information.

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