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Frequently Asked Questions
Is SupportGroups.com Free?
YES! This site is free to join and free to participate.
How do I Join SupportGroups.com?
Joining is really easy. Click here to begin the registration process. The whole process just takes a few minutes and then you are ready to go.
How do I Join a Support Group?
Go to our Support Groups Page. Click on the "Join" link for any Support Group you would like to join.
How do I Create a New Support Group Post?
After you log in and join a Support Group you can click here to create a new Support Group topic. You can also go to a Support Group which will have a link on the top right of the page to create a new post for that Support Group.
How do I Create a New Journal to Share My Story?
After you log in and join a Support Group you can click here to create a new Journal. You can also go to a Support Group which will have a link on the top right of the page to create a new Journal for that Support Group.
How do I Create a New Support Tip?
After you log in and join a Support Group you can click here to create a new Support Tip. You can also go to a Support Group which will have a link on the top right of the page to create a new Support Tip for that Support Group.
How Can I Update My Profile?
The Profile Page is a place where you can share some more information about yourself to the support group community. If you have already registered then just follow the steps below:
- Log In
- Click on My Profile which is found on the upper left side of the site.
- Click on the Edit Button.
- Fill in or edit any of the fields and click save.
How Do I Upload an Image to my Profile?
Your Profile Image will be seen throughout the site when you post in a forum, create a journal etc. Follow the steps below.
- Log In
- Click on My Account which is found on the upper left side of the site.
- Click on the Edit Button.
- Scroll down to the Picture Box and click on Choose File. Maximum dimensions are 100x100px and the maximum size is 30 kB.
- Choose and Image from your computer.
- Scroll down and click Save
What do I do if I forgot my password?
- Click on Request New Password
- Enter your username or email address
- Click on E-mail new password and then check your mail for the new information.
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